Telephone User Interface

Overview of the Telephone User Interface

This section describes the most commonly used messaging commands and shows how to execute them from the keypad of a touchtone telephone.

This section is designed to provide system administrators with a quick reference to system functionality from a user's point of view.

After reading this section, you will know:

• The most commonly used telephone keypad options available

• How to describe the features that subscribers access by using the keypad of a touchtone telephone

Telephone User Interface Summary

All messaging subscribers can use the commands listed below. Outside callers who leave a message through the Call Answer feature can also use these commands if they are familiar with the system and have a touchtone telephone.

Subscribers with the Call Answer feature may want to explain the availability of options such as * T (Transfer) or 0 (Escape to Attendant) in their personal greetings to assist outside callers. However, these options must be administered on the messaging system before callers can use them.